Online Enquiry


1800 288 674

Monday – Friday

8:30 AM – 6:00 PM AEDT


After hours

Insurance Motor Claims:

1800 288 674, Dial 1

Roadside Assistance:

1800 288 674, Dial 2

No SVG support

Emergency Support

24 hours a day, 7 days a week, 365 days a year

Emergency Support

Anytime. Anywhere. Even if you’ve just lost your keys call 1800 288 674. And if your problem can’t be solved over the phone, we’ll dispatch a response unit to help you.

Roadside Assistance | Insurance Claims*

24 hours a day 7 days a week, 365 days a year, just call: 1800 288 674 = 1 800 AUTOPIA

* Insurance claims will only be processed if you are insured through Autopia’s Insurance Policy.

When calling for help

Have your vehicle details (registration number) and your contact telephone number on-hand. Confirm the location of your vehicle and provide a detailed description of the problem.

Safety first

If your vehicle has broken down in a hazardous location, please advise the operator when you call and ensure you are not exposed to danger from oncoming vehicles.

Stay with your vehicle

If our provider arrives at the scene of the breakdown and your vehicle is unattended, we will be unable to carry out any work and payment may be required for any further call outs for the same incident. If you have to leave your vehicle for safety reasons, please advise our operator.

How can we help?

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