Understand the insurance included with a lease and what to do after an accident or claim. Learn more
Help centre
Find answers about novated leasing, account management, end-of-lease options, electric vehicles and more.
FAQs
Emergency Support
Find the roadside-assistance guidance included with eligible novated lease packages. Learn more
Review the vehicle running costs and support that may be included in your lease package. Learn more
Account Support
Sign in to view and manage your Autopia account information. Learn more
Learn how to submit eligible out-of-pocket vehicle expenses through the Driver Portal. Learn more
Understand how to upgrade, extend your lease, or keep your current vehicle. Learn more
Getting started with Novated Leasing
Learn how salary packaging through a novated lease can help you save on a new or used vehicle. Learn more
Understand how FBT applies to novated leasing and the exemption available for eligible electric vehicles. Learn more
Review the vehicle running costs and services included in your novated lease package. Learn more
Find out which costs are not covered by your novated lease package. Learn more
Understand the process if your vehicle running costs exceed the budgets set in your lease. Learn more
Learn what happens to surplus budget amounts at the end of your lease term. Learn more
End of lease options
Residual values are set at the start of your lease and are based on ATO guidelines, taking into account factors such as the lease term and expected vehicle depreciation.
In some circumstances, a different residual value may be available, such as for customers with particularly high annual kilometres. Speak with our team to discuss your options.
Once your lease has started, your residual value cannot be changed. The only exception is if your lease ends and you enter into a new refinanced lease, at which point a new residual value may apply.
Once the residual value is paid, you will own the vehicle outright, and your tax benefits will end.
We recommend reviewing your options several months before your lease ends to give you time to decide whether you'd like to upgrade, extend your lease, or take ownership of the vehicle.
Electric Vehicles (EVs)
Find out which costs are not covered by your novated lease package. Learn more
Understand the process if your vehicle running costs exceed the budgets set in your lease. Learn more
Learn what happens to surplus budget amounts at the end of your lease term. Learn more
Compare the key differences between leasing an electric vehicle and a petrol or diesel vehicle. Learn more
Find out whether home charging equipment and accessories can be included in your novated lease. Learn more
Understand the servicing requirements for electric vehicles under a novated lease. Learn more